Anne Durand

Anne Durand (1992) is a doctoral candidate. Her research focuses on the impacts of the increasing digitalisation in transport services, from public transport to Special Transport Services (transport for people with a mobility impairment) and smart mobility services. She is interested in the consequences of digital transformations on people’s mobility and social inclusion, with particular attention to people who might not be ready to follow the pace of such transformations.

Anne conducts her research from the KiM (Netherlands Institute for Transport Policy Analysis) in The Hague where she has been working as a researcher since September 2017. As a KiM researcher, Anne conducts studies that serve as input for the preparation of mobility policies at the Dutch Ministry of Infrastructure and Water Management and is therefore directly involved with policymakers. Besides her PhD research, she is involved in research projects on MaaS, public transport and Special Transport Services, where the travellers’ perspective is often central.

Anne holds a MSc in Transport, Infrastructure and Logistics (cum laude) from TU Delft. Her master thesis project involved developing a framework to assess and improve the management of disruptions in rail-bound urban transport systems from the perspective of passengers. Anne also holds a MSc in General Engineering, specialized in Applied Mathematics from the École Centrale de Marseille (France).

Durand, A., T. Zijlstra, N. van Oort, S. Hoogendoorn-Lanser, and S. Hoogendoorn. (2021). Access denied? Digital inequality in transport services. Transport Reviews, pp. 1-26.


Durand A (2020) Toegang geweigerd: Digitale ongelijkheid in het slimme mobiliteitstijdperk. Presentatie op Railforum When Science Meets Practice, Utrecht, 23 januari 2020


Durand A, Harms L, Hoogendoorn-Lanser S (2020) Mobility-as-a-Service en veranderingen in reisvoorkeuren en reisgedrag: een systematisch literatuuronderzoek. Tijdschrijft Vervoerswetenschap 56 (1), 33-48.


Zijlstra T, Durand A (2020) De meerwaarde van MaaS vanuit een gebruikersperspectief. Tijdschrijft Vervoerswetenschap 56 (1), 84-96.


Zijlstra T, Durand A, Hoogendoorn-Lanser S, Harms L (2020) Early adopters of Mobility-as-a-Service in the Netherlands. Transport Policy 97, 197-209


Durand A, Zijlstra T, van Oort N (2019) Toegang geweigerd: Digitale ongelijkheid in het slimme mobiliteitstijdperk [Access denied: Digital inequality in the smart mobility era] Colloquium Vervoersplanologisch Speurwerk (CVS), Leuven, Belgium. https://www.researchgate.net/publication/337486680_Toegang_geweigerd_Digitale_ongelijkheid_in_het_slimme_mobiliteitstijdperk_Access_denied_Digital_inequality_in_the_era_of_smart_mobility_FIRST_PAGE_IN_DUTCH_PAPER_IN_ENGLISH?_sg=CU_xR1gKfw0vlRcEyJfd2SNWwuq-t5Ub0LH5pQTFc6M09ojZKY-7E-8P4ckaWusnGkerh9jEiXQ-Ug.cN4M_91Bdg80GJU49J-VKrNoWwK91zzagRE83VU5agJ7ydhhH-2-iNr0tQ5_5V4iCsP29Ik_lBkfvb-d1v83Iw


Zijlstra T, Durand A (2019) De meerwaarde van MaaS vanuit een gebruikersperspectief. Colloquium Vervoersplanologisch Speurwerk (CVS), Leuven, Belgium.


Zijlstra T, Durand A, Bakker P (2019) Substitutie van het Wmo-vervoer naar het ov? [Substitution from Special Transport Services to Public Transport?] Colloquium Vervoersplanologisch Speurwerk (CVS), Leuven, Belgium.


Alonso Gonzalez M.J., Durand A., Harms L., van Oort N., Cats O., Hoogendoorn-Lanser S. and Hoogendoorn S. “Will Car Users Change Their Mobility Patterns with Mobility as a Service (MaaS) and Microtransit? – A Latent Class Cluster Analysis”. 7th European Symposium on Quantitative Methods in Transportation Systems (hEART), Athens, Greece, September 2018.


Durand A, Harms L (2018) Travel preferences and travel behaviour in a world with MaaS. The 3rd Mobility Netherlands Panel Symposium, The Hague. https://www.kimnet.nl/over-het-kim/publicaties/presentaties/2018/04/10/travel-preferences-and-travel-behaviour-in-a-world-with-maas


Durand A, Harms L, Hoogendoorn-Lanser S (2018) Mobility-as-a-Service and changes in travel preferences and travel behaviour: a systematic literature review. Colloquium Vervoersplanologisch Speurwerk (CVS), Amersfoort, the Netherlands. https://cvs-congres.nl/e2/site/cvs/custom/site/upload/file/cvs_2018/id_152_anne_durand_mobility_as_a_service_and_changes.pdf


Durand A, Zijlstra T, Bakker P (2018) Alternatives to Special Transport Services in the Netherlands: The perspective of mobility-impaired people. The 15th International Conference on Mobility and Transport for Elderly and Disabled Persons (TRANSED), Taipei, Taiwan. https://www.kimnet.nl/over-het-kim/publicaties/presentaties/2018/11/12/alternatives-to-special-transport-services-in-the-netherlands-the-perspective-of-mobility-impaired-people


Durand, A., N. van Oort and S. Hoogendoorn (2018). Assessing and Improving Operational Strategies for the Benefit of Passengers in Rail-Bound Urban Public Transport Systems. Transportation Research Record. (No. 18-00524).


Durand, A., van Oort, N., & Hoogendoorn, S. (2018). Assessing and Improving Operational Strategies for the Benefit of Passengers in Rail-Bound Urban Transport Systems. Transportation Research Record, 2672(8), 421–430. https://doi.org/10.1177/0361198118786671


Harms L, Hoogendoorn-Lanser S, Durand A (2018) Meer zicht op MaaS: een verkennende analyse op basis van focusgroepgesprekken. Colloquium Vervoersplanologisch Speurwerk (CVS), Amersfoort, the Netherlands. [in Dutch]. https://cvs-congres.nl/e2/site/cvs/custom/site/upload/file/cvs_2018/id_167_lucas_harms_focusgroepgesprekken_maas.pdf


Durand A (2017) Managing disruptions in public transport from the passenger perspective. MSc Thesis TU Delft. https://repository.tudelft.nl/islandora/object/uuid%3Ac3f57e1f-90fb-42db-be18-1aa054eda75e?collection=education


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